COCO LUXE CANDLE CO. Expressions Beautifully Given
CoCo LuxeCANDLE CO.

HERE TO HELP

A little clarity.
A thoughtful experience.

Answers to a few questions as we prepare our next chapter.

CONTACT COCO LUXE

Let’s connect.

Have a question about our products or the upcoming collection? We’d love to hear from you.

hello@cocoluxecandleco.com

Discover the expressions and fragrance notes in our collection.

Browse the collection
Can I place an order now?

Online ordering is not open yet. You can browse the collection while we prepare our relaunch.

What is Expressions Beautifully Given?

Our collection pairs each fragrance with a meaningful name, so you can choose a gift that carries a message—or an expression just for you.

What payment options will you use?

Our online checkout will use Square.

Will shipping and local pickup be available?

Shipping is $11.95 for one candle alone (including massage candles), or up to three body butters and wax melts with no candle. Shipping is $15.95 for two candles alone, or one candle with up to two body butters and wax melts. For larger or other combinations, contact us for a shipping quote. Local pickup is not currently available.

What is your return policy?

Candles, wax melts, and body products are final sale for change of mind or fragrance preference. If your item arrives damaged, is defective, or is incorrect, please contact hello@cocoluxecandleco.com within 7 days of delivery so we can help.

How do I report a damaged, defective, or incorrect item?

For shipping damage, we encourage you to contact us within 48 hours of delivery. You still have the full 7 days after delivery to report damaged, defective, or incorrect items. Include your order number and photos of the item and packaging, and keep the packaging until your concern is resolved.

How are order concerns and refunds handled?

We will review the issue and offer a replacement or refund as appropriate. If we request a return for an approved issue, CoCo Luxe will cover return shipping. Approved refunds go to your original payment method through Square; processing time depends on your bank.

Can I cancel my order?

Contact hello@cocoluxecandleco.com as soon as possible. We can cancel your order if it has not shipped.

How do I care for my products?

Follow the care and safety instructions provided with each product. Candle and massage candle instructions may differ; always use the guidance for the item you purchased.

Why are some products marked coming soon?

Our new candles and Wrapped in Love body butter are being prepared. Wax melt fragrances and quantities are being confirmed. Only finished, available products will be offered for purchase.